Rayna Tours: Dubai's DMC Giant Rises from Travel Boutique to Global Player
Rayna Tours, a leading Destination Management Company (DMC) in Dubai, has a compelling story of resilience and growth. Founded by Nehad Khayat, the company has navigated challenges, expanded its reach, and enhanced its offerings under the guidance of Manoj Tulsani and Kamlesh Ramchandani.
Rayna Tours began as a travel boutique within the Flora Grand Hotel. It aimed to bridge the gap in seamless access to tours and packages in Dubai. The company's journey has been marked by strategic investments in assets such as desert camps, luxury vehicles, and cruise lines. This focus on enhancing customer experience has led to a diverse range of offerings, from city sightseeing tours to luxury cruises and off-road desert safaris.
The company's growth has been rapid. In just two years, Rayna Tours transformed from a single outlet to a network of 14. This expansion was not without its challenges, particularly during the pandemic. However, Rayna Tours overcame these obstacles by revamping resources and enhancing infrastructure. The company focused on team up-skilling and adaptability, ensuring it could continue to provide innovative solutions to its customers. Today, Rayna Tours offers full-suite holiday packages, including accommodations, gourmet dining, guided excursions, and engaging activities.
Rayna Tours' success is a testament to its founders' vision and commitment. Manoj Tulsani, who advises aspiring entrepreneurs in the sector, emphasizes the importance of staying committed and adaptable. With a strong foundation and a network of 14 outlets, Rayna Tours envisions a future of global expansion and diversified offerings. The company continues to invest in technology to streamline operations and enhance the customer experience, ensuring it remains a leader in the Destination Management Company sector.
