Worst Airports Ranking of 2025
**The World's Worst Airports in 2025:** A Review of Common Challenges
A comprehensive analysis of the 2025 rankings and associated reports reveals a recurring pattern of issues faced by passengers at the world's ten lowest-ranked airports [1][3][5]. Although specific airport-related complaints may not always be available, several broad themes emerge from aggregated passenger feedback, expert commentary, and international travel surveys.
**Chronic Delays and Low On-Time Performance**
The lowest-ranked airport globally, **Tunis Carthage Airport** (Tunis, Tunisia), received an AirHelp Score of just 5.73, primarily due to poor on-time performance, low service quality, and negative customer feedback [5]. Similar issues were reported at Rhodes Diagoras Airport (Greece) and Ho Chi Minh Airport (Vietnam), which also ranked among the bottom three [1][5]. Delays are a consistent complaint, with travelers expressing frustration over last-minute cancellations, lengthy waits, and unpredictable schedules.
**Poor Customer Service and Infrastructure**
Many of the worst airports face criticism for **inadequate customer service**, including unhelpful staff, limited information for travelers, and insufficient assistance for those with reduced mobility. **Infrastructure issues**—such as outdated terminals, overcrowded facilities, and lack of modern amenities—also plague these airports. For example, JFK International Airport (New York, USA)—while not among the global bottom ten—is cited for its isolated terminals, lack of modernization, and staffing shortages, which cause delays and passenger dissatisfaction [4]. Similar problems are likely at the world’s worst hubs, based on their low rankings.
**Inefficient Security and Long Lines**
Passengers frequently complain of **long lines at security and immigration**, contributing to stress and missed flights. Problems with parking, limited seating, and chaotic boarding areas further exacerbate the passenger experience at these airports. Such issues are noted even in smaller worst-ranked airports like Rhodes Diagoras and Heraklion (Greece), where heavy seasonal demand can overwhelm limited facilities [1].
**Lack of Amenities and Comfort**
**Dirty or poorly maintained facilities** and a **lack of shopping, dining, and lounge options** are common grievances. Unlike top-tier airports, which offer extensive retail, restaurants, and relaxation areas, many of the worst-ranked airports fail to provide basic comforts, leaving travelers with limited options during layovers or delays.
**Communication and Information Gaps**
**Poor communication**—from inadequate signage to infrequent or unclear public announcements—adds to confusion and anxiety. This is especially problematic in hubs with high tourist traffic, where multilingual support is often lacking.
**Summary Table: Common Passenger Issues**
| Issue | Typical Manifestation at Worst Airports | Example Airports | |-------------------------------|--------------------------------------------------|-------------------------------| | Flight delays/cancellations | Frequent, unpredictable disruptions | Tunis Carthage, Ho Chi Minh | | Poor customer service | Unhelpful staff, limited assistance | Rhodes Diagoras, Heraklion | | Outdated infrastructure | Crowding, lack of modern conveniences | Antalya, Hurghada | | Long security/immigration | Stressful waits, missed connections | Lisborn, Dalaman | | Lack of amenities | Few shops/restaurants, unclean facilities | Hanoi, Sharm el-Sheikh | | Communication problems | Confusing signs, limited announcements | Most bottom-ranked airports |
**Conclusion**
Passengers at the world’s worst airports in 2025 commonly face a mix of **chronic delays**, **poor customer service**, **outdated or crowded infrastructure**, **long and inefficient security processes**, **limited amenities**, and **communication breakdowns**. These factors combine to create a stressful, uncomfortable, and often chaotic travel experience, distinguishing these airports from their higher-ranked counterparts both regionally and globally [1][3][5].
*Antalya Airport, Antalya, Turkey:* Transfer services at Antalya Airport often receive positive reviews, but the airport itself can have hit-or-miss experiences for travelers, with occasional delays, lines, and general busyness.
*Tunis Carthage Airport, Tunis, Tunisia:* Travelers frequently complain about dirty facilities, particularly filthy toilets with broken fixtures. Long lines and wait times at passport control and visa processing are common. Some visitors have had negative experiences due to reports of rude and unhelpful staff, as well as allegations of corruption or officials asking for money. The airport lacks basic amenities, such as working charging points in transit areas and limited duty-free options.
*Hurghada Airport, Hurghada, Egypt:* Travelers have consistently given the airport negative reviews. The airport is often reported to be dirty, with very dirty toilets and broken fixtures. Passengers have complained about rude and unprofessional staff at security checks and check-in desks, as well as long waits for immigration and security. Some have reported disorganized procedures and staff asking for tips or engaging in questionable practices.
*Ho Chi Minh Airport, Ho Chi Minh City, Vietnam:* Traffic congestion is common due to the airport being one of the busiest in Southeast Asia. Travelers often complain about long immigration lines, crowded security checkpoints, and delayed baggage claim, especially during busy times. The new T3 terminal, opened in April 2025, offers free Wi-Fi, information desks, and SIM card kiosks, but the large number of passengers can still make things stressful.
In light of the ongoing analysis of the world's worst airports in 2025, individuals traveling to Tunis Carthage Airport in Tunisia could find their journey impacted by chronic delays and poor customer service, as identified in the review of common challenges [5]. Furthermore, a staple of many bottom-ranked airports is the absence of convenient travel amenities, such as when planning a trip that involves Rhodes Diagoras Airport in Greece, where shopping, dining, and lounge options might be significantly limited [1].
